All other things being equal, it seems to me that the merchants will want to move to payment solutions that go direct to the customer’s payment account. This mean incumbents have to innovate and deliver genuine value-added services to stay in the … [Continue reading]
Payment system regulation as barrier to payment system innovation
If we want more innovation, we need more competition, not more regulation. … [Continue reading]
Identity, so I hear, is the new money
The CSFI roundtable on my book “identity is the new money” left me utterly depressed. Every single book sold was sold for cash. I will never recover from the embarrassment and public humiliation. Still, at least they sold some. … [Continue reading]
Identity might work better bottom up
One way to help people obtain financial capital is by helping them to build up social capital. … [Continue reading]
Crime and contactless
Just because there isn’t any contactless crime does not mean that we should ignore the fears of consumers (or, for that matter, the police). Time for some mass market education on cuddle cards, as I now call them. … [Continue reading]
Scandinavian models and Russian cash
We used to talk about the "Scandinavian model" when talking about the mixed economy and welfare state. But I'm interested in the other Scandinavian model. … [Continue reading]
Contactless sentiment
Social media sentiment provides a useful perspective on the evolution of contactless payments in the UK. … [Continue reading]
Japan and the US are special cases for mobile payments
The US shouldn’t look at Japan as a model for mobile payments, and Europe shouldn’t look at the US. … [Continue reading]
Payment system regulation as barrier to payment system innovation
The new payment systems regulator is tasked with increasing innovation. This means increasing competition, which means reducing barriers to entry. … [Continue reading]
Contactless innovation in wearables (nothing new!)
I’m a big believer in wearables (not watches). But then I have been for a while. … [Continue reading]