Why do biometric systems fail?

[Dave Birch] I’ve been wondering why the IRIS biometric scheme is so bad. I’ve now given up on it completely: the last couple of times I’ve tried to used — when it’s actually been working — it hasn’t let me in. I don’t know why it’s stop recognising me, although I have a theory. What if it is something to do with the number of people enrolled? I was an early adopter of the scheme, and it’s always been pretty terrible. I’ve complained about it before bit always come back and given it another try. Well, no more. Whether the biometric, the system or the government procurement procedure failed, I’m not sure. But it’s not a very good advertisement for large-scale biometrics, just as the procurement for the national identity card in the U.K. is about to begin.

Technorati Tags: , ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

More regulation

[Dave Birch] The European Central Bank, which has already said that it would like banks to set up a debit card scheme to challenge the dominance of Maestro in the eurozone and proposed a a new cross-border legal framework to oversee all card payment schemes operating in that zone, is very keen on new regulation to improve the state of the European payments market. One of the ECB’s points is that they want to create a level playing field of payments. This is a good idea: so is there a single or simple action that could be taken to do this?

Technorati Tags: , ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Chequeing out

[Dave Birch] Here’s another milestone that will probably pass unnoticed. The U.S. Federal Reserve will stop processing paper cheques in 2010. From then on, they will only handle “Check 21″ (ie, captured images and details) and I’m sure that the numbers of those will continue to fall. For some people, that’s a problem. If, for example, you make equipment to print and process cheques as does Panini North America in Dayton, Ohio. Their president, Douglas Roberts, says that

Checks will take us into 2010, 2011, but we need to be selling something in 2009 beyond checks… Checks will be a maintenance-only industry.

Technorati Tags:

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Kids ID cards

[Dave Birch] In the U.K., we’re just in the process of putting the details of all children in the country on to the web (except for kids whose parents have “celebrity status”, according to the Education Minister) at the cost of half a billion dollars. In the U.S., the Florida Department of Highway Safety and Motor Vehicles is encouraging parents to bring their children aged five and older to some Real ID: a Florida Identification Card. The cards hold a current digital photo and vital information, which also will be entered into an emergency database available only to law enforcement (just as the British database will be available to only 330,000 qualified individuals). The card costs $3, but the article doesn’t say why anyone would want one. What can a kid do with this ID card that they can’t do without it?

Technorati Tags:

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Is there a lawyer in the house?

[Dave Birch] Now, I’m more than happy to admit that I don’t really understand patents. So there’s a shout going out from this blog for someone who does to provide comment on a story that a couple of journalists enquired about recently. The U.S. Patent Office — yes, the people who allowed someone to patent Archimedes theory (warning: link not suitable for family audiences) — have granted Google a patent on payment by text message. What strikes a mere normal businessperson such as myself as odd is not only that payment-by-text-message systems already exist and are widely used by people all around the world, but that they were in commercial operation for years before the patent was filed in February 2006. How does this work? How can you be granted a patent on something that already exists?

Technorati Tags: ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

NFC world

[Dave Birch] I’ve been running a masterclass at NFC World in Singapore, where the enthusiasm for all things NFC (including retail payments) was high. The two largest local mobile operators operators announced that they will pair up with the country’s two electronic-purse schemes to launch — as The Straits Times was quick to point out — incompatible trials of NFC. While the plans for the integration of national schemes in Singapore are in place and the migration to the Common Electronic Purse Specification for Singapore (CEPAS, which we’ve discussed before) is expected in 2010, as of today if you get a NETS phone it won’t worked on the buses and the EZ Link phone won’t work in road tolling. I mention this only as a reminder than technical interoperability and business interoperability are entirely different things, a recurring meme this week. More than one speaker said that getting banks and operators to work together continues to prove difficult, while one speaker said that their scheme had been a success precisely because it didn’t involve either banks or operators!

Technorati Tags: , ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Tom Ilube, Garlik

[Dave Birch] This week’s podcast features Tom Ilube, CEO of garlik. Garlik is a new consumer company pioneering a range of services to help give people “real power over their personal information in the digital world, using semantic web technologies”. In this podcast, we’ll find out what that means and how garlik will make a living out of it. Tom Ilube was CIO at Egg until 2005, so he knows a thing or to about innovative plays in the consumer space.

Technorati Tags: ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

How much is “my” data worth?

[Dave Birch] When developing business cases for some kinds of identification and authentication products, it’s difficult to round out the figures when no-one knows how to value personal data. How much is it actually worth? An interesting estimate comes from the loyalty world, where the Tesco Clubcard is the standard U.K. example. Tesco won’t say how much Clubcard means in terms of additional revenue, but the impact in some stores is put as high as 12 per cent, enough to push an £800,000-a-week branch through the £1 million barrier. So if you divide the sales by the number of customers, you ought to get a rough estimate of the value of each customer’s data. I don’t think it’s that simple though, because Tesco’s additional sales are not down just to the value of the data, but the value of the processing they apply to it. Simply having a list of your groceries would deliver little value (although it might be scary in 20 years time when the government bump you down the NHS waiting list because of all the rubbish you ate when younger).

Technorati Tags: , ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Fight the contactless menace

[Dave Birch] Yesterday morning I heard the first story on the BBC concerning contactless cards in the U.K. because MasterCard officially launched its contactless ‘tap and go’ payments system, PayPass in London. The BBC coverage wasn’t bad — I particularly liked Forum friend (and head of Strategy at MasterCard) Oliver Steeley’s firm comment:

You can’t stand in the way of progress.

but the radio report I heard spent a lot of the coverage on the security issue. Now, I’m not aware of any figures from either the U.S. or Asia-Pacific that show fraud on ‘tap and go’ payment schemes to be any more or any less than on other schemes (if anyone has such figures, please do share them) but that’s not the point: the point is the focus on what could go wrong — despite the explicit statement by MasterCard that customers will not be liable — rather than an exploration of new opportunities.

Technorati Tags: ,

[Read more...]

These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.