Clever contactless chip cards

[Dave Birch] The agreement between Transport for London and Barclaycard made the news. Barclays customers will soon (ie, mid-2007) be able to use their cards in the normal chip and PIN manner; as an Oyster card by placing the card on TfL readers; or to make contactless payments at retailers around London. For purchases of less than £10, consumers will complete the transaction by just placing the card against the reader, while for more expensive items users will have to verify the deal by entering their PIN as usual. Sounds fun — I’ll apply for one.

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What’s the icon for cash?

[Dave Birch] SK Telecom has launched a latte teleport service in South Korea. Customers using messaging or chat services can buy icons for a Starbucks caramel macchiato, cafe latte, tea latte, juice, a Haagen Dazs single bar, green tea mini cup or foods sold at convenience stores such as (according to the Korea Herald) ham sandwiches and “tinned honeyed water”. The recipient of the icon then downloads a 2D bar code on their mobile and presents it in order to claim the item. Of course, I think that messing around with 2D bar codes will give way to NFC in time but the basic idea of sending stuff from one phone to another will become an integral part of daily life. But where’s the icon for money? Surely one of the most popular teleports will be cash?

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

More converts?

[Dave Birch] The International Telecommunication Union (ITU) has issued a report "digital.life"  calling for more "joint efforts" to set up a coherent digital identity scheme that should be able to facilitate on-line interactions while protecting data and alleviating privacy concerns.  What caught my eye was that the report asks for digital identity management that is based on the use of "partial identities" depending on context and user choice.  This sounds very much like the real-digital-virtual identity model that we use whereby different groups of virtual identities are bound to different digital identities.

The report was drafted by a team of analysts from ITU’s Strategy and Policy Unit, covering chapters on "going digital," lifestyle, business, identity and living in the digital world.  Chapter 4, called "identity.digital" will be the one of most interest to blog readers.  It’s not bad: it covers a lot of the main issues in a fairly readable way and section 4.3.3 covers the benefits of pseudonymity as an operational mode, making the critical point that it should be up to individuals to determine the subset of their attributes that is communicated in order to effect a transaction.

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Tinfoil tests

[Dave Birch] You may remember the DIFRWear shielded wallets and passports that we were talking about a couple of weeks ago.  I thought people might be interested to know that they arrived, and they’re very nice.  But do they work?  In other words, if you put a passive ISO 14443 card or passport inside, do they stop terminals from seeing them?

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Norwegians would

[Dave Birch] The award-winning BankID initiative in Norway is a very useful case study.  It shows what can be done to implement digital identity services when there is a working partnership between people who have an application that needs digital identity services (ie, banks) and people who have the technology platform to deliver them (ie, mobile operators).  Is this a special case?  One might argue that Norway is a small market, a homogenous society, a place where the co-operation between banks and the operators is unusually close.  Norwegians would co-operate in this way, others wouldn’t.

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

Octopus observations

[Dave Birch] Brian Chambers from Octopus Knowledge gave an update on the scheme at the Mobile Payment Strategies conference in Munich today and I thought an overview would be useful for digital moneyers. The key points are 14m cards issued, 50K POS terminals, 7m cards active, 400+ merchants of whom 60 are transport operators, 10m transactions per day (daily value €6m), some transactions are more than HK$100 (approximately US$15), the maximum balance allowed is HK$1,000 but the average balance is HK$10, the MSC fee is 1%, 20% of cards are autoloaded and 50% are loaded at retail points of sale, float income is used to reduce operational costs, about two-thirds of the transactions come from the transport operators who are the shareholders and a quarter of the transactions are non-transport (parking is counted as transport). The back office handles 8,000 enquiries per month, most of them enquiries about services and perhaps only one or two complaints per day (usually about not getting discounts because the transport operator has pressed a wrong button somewhere). The scheme now has loyalty points, “Octopus Rewards”: the majority of cards are anonymous so the loyalty programme is to encourage people to register so that Octopus can deliver better CRM and targetted marketing for clients. About 1.1m people have registered so far.

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Are they for real?

[Dave Birch] The Joint Economic Committee of the U.S. Congress recently issued a statement saying that they have no plans to tax transactions taking place inside virtual worlds. That’s nice of them, obviously. I should have mentioned this sound policy to someone in high office when I was at the Treasury yesterday. Nevertheless, it strikes me that the fact that they are even issuing such a statement reinforces the suspicion amongst digital moneyers that something really interesting is going on here, even if the up-to-the minute Financial Action Task Force (FATF) report on new payment technologies doesn’t mention it. But if I get a tax bill from the IRS after selling my hand-crafted magic axe to a cash-rich time poor Swiss dude, just because the transaction happened to occur on a server in the U.S., then there’ll have to be another tea party. Or is that no taxation without representation stuff all history now?

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Treasures

[Dave Birch] For uninteresting reasons I was at Her Majesty’s Treasury today. I assumed that the treasure looted from the peasantry would be piled up in a room somewhere, but I may have been getting confused with the reign of Henry I because by the reign of Hnery II the Royal household had begun replacing treasure — which was inconvenient to cart around and a hassle to move from places where it was collected (eg, Cornwall) to places where it could be put to good use (eg, financing wars against France) — with tally sticks. Anyway, my plan was to steal office supplies to the approximate value of the taxes paid last year. But then I realised that I would need a fleet of lorries to execute this dastardly plot and settled for a cup of coffee instead.

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.

How to make an ID card useful

[Dave Birch] At the Intellect Identity Management Group meeting today (Chatham House rules), there was a presentation on the current situation with regard to identity cards in the UK followed by a discussion with industry representatives.  One part of that discussion was about the potential for "radical redesign" of the UK’s proposed national ID card scheme.  I think what is meant by this is an attempt to cobble together something from existing databases (eg, national insurance) that can be called a new scheme but would save lots of money.  But what should the goals of a redesign be? A potential list was put forward, including helping to prevent identity theft and helping to get e-government off the ground and it got me thinking that surely what the government wants is for UK residents to actually want an ID card rather than have to bully them into getting one.  But what kind of things could it do?  Most of the interactions with central government are infrequent (eg, filling in your taxes) and most of the interactions with local government (eg, booking at the leisure centre) don’t need high security, so an ID card wouldn’t make much of a difference to any of these "use cases".  But if an ID card is viewed as a digital identity, then the question becomes one of binding it to higher value virtual identities that need protecting: your Second Life identity, your chat room identity, your iTunes identity maybe.  How can an ID card support those identities?  If it’s not mandatory, then no-one will want unless it supports them in useful ways.

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These are the personal opinions of Consult Hyperion and its guests and should not be misunderstood as representing the opinion of its clients or suppliers. To discuss how any of the technologies discussed in this post can benefit your business, please contact Consult Hyperion.